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A Receptionist is the primary point of greeting for guests at a resort. They are responsible for delivering excellent customer support, handling check-ins and check-outs, and addressing guest concerns. Additionally, they often perform tasks such as answering phone calls, scheduling rooms, and providing facts about the property and its facilities. … Read More

A Guest Services Associate is the greeting ambassador for guests at a lodging establishment. Their responsibilities include welcoming arrivals, handling transactions, and offering details on facilities. They also handle guest requests and strive to create a memorable experience for every visitor. Effective verbal and written communication is keyMa… Read More